Deliveries and returns

Delivery

Every item is handmade to order, I will dispatch your items as soon as they are completed. Please allow 4 weeks, if they will take a little longer I will contact you to discuss further.

Any queries in the meantime please do not hesitate to contact me directly, either by the contact us form here or email lou@teaandcrochet.co.uk

Your item will be dispatched to the address you provided please let me know if you require your items sent elsewhere at point of order.

Items within the UK & EU will be shipped via Royal Mail Second Class, for orders elsewhere please contact me directly for a shipping quote.

 

Returns

I don't accept returns, exchanges or cancellations

But please contact me if you have any problems with your order.

I would love for you be happy with your order but a refund will be given for damaged items, loss of and wrong fitting on return of the item.

Please message me within 5 days of receiving and I will do my best to resolve any issues.